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The Rules That Govern Your Account on 1ppp

Your account on 1ppp operates under clearly stated legal terms — covering eligibility, data rights, payment conduct through JazzCash, Easypaisa, and Raast, and how disputes are handled.

Account EligibilityJazzCash & Easypaisa PolicyData Retention RightsDispute HandlingJurisdiction Clause
1ppp The Rules That Govern Your Account on 1ppp
ACCOUNT SECURITY

How We Handle Data, Cookies and Account Access

We keep your account and the data attached to it secure through a combination of technical controls and clear internal policy. Here is what each of those areas covers for you as an account holder on 1ppp.

Data Handling

Your registration details and payment wallet references are stored for account operation only. We do not share them with advertisers or unrelated third parties at any point.

Cookie Policy

We use session and preference cookies to keep your account logged in and remember your lobby settings. You can clear cookies via your browser; this will log you out of the current session.

Account Security

Login uses an OTP sent to your registered mobile number. If you receive an OTP you did not request, contact support immediately and do not share the code with anyone.

Data Requests and Deletion

You may request a full export of the data we hold on your account, or ask for your account to be permanently closed. Both requests are handled via the support email or Help Centre ticket.

LEGAL CONTACT

How to Reach Us on Legal or Account Matters

If you have a question about your rights under these terms, need to dispute a transaction, or want to request account data, our support team handles all of that. Reach us through the channel that suits you — we aim to respond to legal queries within one business day and will confirm receipt of your message straight away.

Live Chat Start a live chat session directly from your account dashboard. Legal queries are flagged to the compliance team and handled separately from general account support.
Email Support Send your legal or data request to our support email. Include your registered mobile number and the nature of your query so we can route it correctly.
Account Help Centre The Help Centre inside your account covers data requests, account closure, and transaction disputes. You can raise a ticket there without leaving the platform.

Common Questions About Your Rights and Our Terms

These are the questions we get most often from account holders about legal terms, data rights, and what happens when something goes wrong. If your question is not here, raise a ticket through the Help Centre inside your account.

Yes. The same terms apply whether you access the platform on a desktop browser or a mobile device. Your account is tied to your registered mobile number, not to a specific device.

Wallet references linked to your account are deleted from active records upon closure. We retain minimal transaction data only as required for fraud prevention under our data retention policy.

Yes. Raise a dispute through the Help Centre with your Raast transaction reference. Our team will verify the transaction against our payment logs and respond within one business day.

Send a data request via the support email or open a ticket in the Help Centre. Include your registered mobile number. We will compile and send your data export within the timeframe stated in our privacy terms.

Yes. Access to the platform is available only where local law in Pakistan permits. If your region becomes ineligible, your account will be restricted and you will be notified through your registered contact details.

If your account is suspended, you will receive a notification with the reason. You can respond through the support email to provide clarification. Funds held in your wallet remain accessible pending review outcome.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.